Last updated: August 9, 2019

1.- Ownership

This site is owned and operated by Tu Nombre S.L. (hereinafter referred to as The Company), with registered address at Tu Dirección Aquí, and N.I.F number B75000000.

Email: legal@tudominio.com

TU EMPRESA está inscrita en el Registro Mercantil de CIUDAD, Tomo NÚMERO DE TOMO, folio NÚMERO DE FOLIO, sección SECCIÓN, inscripción NÚMERO DE INSCRIPCIÓN y con hoja NÚMERO DE HOJA.

2.- Acceptance

This website and the service provided (hereinafter the Service) is available to any user and is subject to the following terms and conditions: these Terms of Use and Contracting, our Privacy Policy, and our Cookie Policy.

By using the Service, you accept our terms and conditions. By doing so, you agree not to use this site for unlawful purposes.

Additionally, we inform you that for legal reasons we archive the electronic documents in which subscriptions to our paid services are formalized. You may access these documents at any time by requesting them at: legal@tudominio.com

3.- Description and Use of the Service

3.1.- Provision

Through the Service, you can ____________________

(complete with a description of the specific service)

3.2.- Use

Users agree to use the Service in accordance with current legislation and the platform’s terms and conditions.

Likewise, users agree not to collect data for advertising purposes, send advertising of any kind or communications for sales or other commercial purposes. Nor may they make available to third parties, for any purpose, data collected through the Service.

If these obligations are not met, users must be held responsible. Likewise, in the event of damaging, disabling, overloading, deteriorating, or preventing the normal use of the materials and information contained in the Service, the information systems or documents, files and all kinds of content stored on any computer device of the Service, its members or any user of the Service.

4.- External Links

You may be directed to other websites through links on the Service.

However, The Company has no control over those sites or their content, which are subject to their own terms and conditions. Therefore, The Company is not responsible for the quality, truthfulness, or accuracy of the information contained therein.

5.- Age

Regarding registration for our Service, or contracting any of our products or services, you declare that you are of legal age and have the necessary legal capacity to be bound by this agreement and to use the site in accordance with its terms and conditions, which you fully understand and acknowledge.

If you are contracting the Service on behalf of a company, you confirm that you have the appropriate authorization and representation on behalf of the organization.

You declare that all information provided to access the Service, both before and during its use, is true, complete, and accurate.

6.- Intellectual and Industrial Property

The content and information on the Service (including but not limited to data, text, sound or image), as well as the hardware or software elements used to provide such content and information, are owned by The Company or have the necessary licenses for their use.

Moreover, modification, reproduction, duplication, copying, distribution, sale, resale, and any other forms of commercial or equivalent exploitation of the Service are prohibited.

For any other use of the Service’s content, you need our prior written consent.

7.- User Content

You can contribute to the Service by sending us messages to our email address, via the contact form, or by sending messages through the platform’s messaging system (hereinafter “Content”).

We may use your Content in various ways, such as: displaying it on the website, reformatting it, translating it into other languages, editing it for clarity, correcting errors, promoting it, or distributing it.

Therefore, by sending us Content you grant The Company a worldwide, non-exclusive, royalty-free, revocable, transferable and sublicensable license to use that Content.

This means that the content remains yours, but The Company, through this usage license, can:

a) use, reproduce, modify, adapt, translate, distribute, and publish the Content, create derivative works from it, display and exhibit it worldwide, through any known media and for any legitimate purpose; and b) use the name you provide in connection with that Content.

However, The Company reserves the right not to publish content or information that is false or infringes third-party rights.

8.- Price and Taxes

The prices of the products offered on the Service are stated in euros (€) and include the value-added tax (VAT) applicable to these services in Spain.

If the client resides in another EU member state or a third country, the final price may change if the applicable tax rate is different.

9.- Payment and Methods

To purchase our products, full payment must be made in advance.

Payment for the contracted Service can be made:

• By VISA or MasterCard credit or debit card, with the amount charged at the time of purchase.

(Add other payment methods here)

In this regard, The Company informs credit and debit cardholders that it is responsible for transactions in the online store. These are carried out on a secure page using SSL technology to ensure the safety of data transmission.

10.- Validity of Offers

The products offered on the Service, and their prices, will be available for purchase as long as they appear in the web-displayed catalog.

In any case, The Company reserves the right to make any changes it deems appropriate to the Service, including updating Service features according to the market.

The prices shown on the website are indicative. The Company reserves the right to change prices without prior notice.

Please note that although we update Service prices regularly, errors may occur. We will promptly correct any errors that appear, but they will not be binding on the Service.

11.- Disclaimer of Warranties and Liability

Except as expressly described in these terms and conditions and to the extent permitted by law, The Company is not responsible for any damages that may arise from the inaccuracy, incompleteness, or lack of timeliness of the information contained in the Service, including errors and omissions. Likewise, it has no duty or commitment to verify or monitor the content and information.

Similarly, The Company does not guarantee the availability and continuity of the Service’s operation. The Company will attempt to give sufficient notice of any interruptions in the Service whenever possible.

The Company excludes, to the fullest extent permitted by law, any liability for damages of any kind that may result from the lack of availability or continuity of the Service’s operation. This also applies to the loss of any utility users may have attributed to the Service.

Likewise, The Company excludes any liability for damages of any kind that may arise from the use of the Service and its content by users, clients, or professionals, or due to the lack of truthfulness, validity, or authenticity of the information users provide to others about themselves. In particular, The Company excludes any liability for damages resulting from the impersonation of a third party by a user in any communication carried out through the Service.

12.- Right of Withdrawal, Returns and Refunds

12.1.- Right of Withdrawal

All our products are made to the user’s specifications or clearly personalized, therefore the right of withdrawal does not apply in accordance with Article 103, letter c) of the Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.

(choose this paragraph if products are handmade, made to client specifications, or personalized).

As a user, you have the right of withdrawal within 14 days, starting from the moment you receive the requested product, in accordance with applicable regulations. To do so, you must complete and send us the withdrawal form included in the Annex via email to legal@tudominio.com.

(use this clause and NOT the previous one when products are not personalized or services have not yet begun).

12.2.- Returns, Exchanges, and Refunds

If upon receiving the product it is damaged or in poor condition, The Company allows you to exchange it for a new one within thirty (30) calendar days from the date of receipt, at no additional cost.

Returned items must be carefully packaged and include the delivery note. For returns, contact us at legal@tudominio.com.

If the return cannot be made by ordinary postal service, once the request is confirmed, a courier will contact you to arrange a pickup date and time, at no additional cost.

On the other hand, if by mistake a different product is delivered than the one ordered, notify us at legal@tudominio.com and we will…