Terms of use and contracting

Last update: august 9, 2019

1.- Ownership

This website is owned and operated by ARIZMENDIARRIETA SOCIAL ECONOMY THINK TANK (ASETT) (hereinafter, the “Company”), with registered address at PASEO DE MIRACONCHA 48, 20007 DONOSTIA, Spain, and Tax Identification Number (N.I.F.) G-22515191.

Email: info@asett.org

Registered with the National Register of Associations: Section 1 / National Registration Number 631071.

2.- Acceptance

This website and the services provided through it (hereinafter, the “Service”) are available to any user and are subject to the following terms and conditions: these Terms of Use and Contracting, our Privacy Policy, and our Cookie Policy.

By using the Service, you accept these terms and conditions and undertake not to use this website for unlawful purposes.

Furthermore, we inform you that, for legal reasons, we archive the electronic documents in which subscriptions to our paid services are formalized. You may access these documents at any time by requesting them via: info@asett.org.

3.- Description and Use of the Service

3.1.- Provision of the Service

Through the Service, you may ____________________

(complete with the description of the relevant service).

3.2.- Use

Users undertake to use the Service in accordance with applicable law and the platform’s terms and conditions.

Likewise, users agree not to collect data for advertising purposes, send advertising of any kind, or communications intended for sales or any other commercial purpose. Users may not make available to third parties, for any purpose, data obtained through the Service.

Should users fail to comply with these obligations, they shall be liable for any resulting damages. Likewise, users shall be liable for damaging, disabling, overloading, impairing, or hindering the normal use of the materials and information contained in the Service, information systems, documents, files, and all types of content stored on any computer equipment belonging to the Service, its members, or any user of the Service.

4.- External Links

The Service may provide links to other websites.

However, the Company has no control over such websites or their content, which are subject to their own terms and conditions. Therefore, the Company is not responsible for the quality, truthfulness, or accuracy of the information contained therein.

5.- Age Requirement

By registering with our Service or purchasing any of our products or services, you declare that you are of legal age and have the legal capacity necessary to enter into this agreement and use the website in accordance with its terms and conditions, which you fully understand and acknowledge.

If you contract the Service on behalf of a company, you acknowledge that you have the necessary authorization and authority to represent the organization.

You declare that all information you provide to access the Service, both before and during its use, is true, complete, and accurate.

6.- Intellectual and Industrial Property

The content and information provided through the Service (including, but not limited to, text, sound, and images), as well as the hardware and software elements used to provide such content and information, are the property of the Company or are used with the appropriate authorization.

Furthermore, modification, reproduction, duplication, copying, distribution, sale, resale, and any other forms of exploitation of the Service for commercial or equivalent purposes are prohibited.

Any other use of the Service content requires our prior written consent.

7.- User Content

You may contribute to the Service by sending us messages via email, through the contact form, or through the platform’s messaging system (hereinafter, “Content”).

We may use your Content in various ways, such as displaying it on the website, reformatting it, translating it into other languages, editing it for clarity, correcting errors, promoting it, or distributing it.

Accordingly, by submitting Content, you grant the Company a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to use such Content until it is withdrawn.

This means that the Content remains yours, but the Company may:

a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from, display, and exhibit the Content worldwide, by any means currently known and for any lawful purpose; and

b) use the name you submit in connection with such Content.

However, the Company reserves the right not to publish content or information that is false or infringes the rights of third parties.

8.- Prices and Taxes

The prices of the products offered through the Service are indicated in euros (€) and include the applicable Value Added Tax (VAT) for such services in Spain.

If the customer’s place of residence or domicile is another Member State of the European Union or a third country, the reservation price may vary if the applicable tax rate is different.

9.- Payment Methods

To purchase our products, full payment must be made in advance.

Payment for the contracted Service may be made:

  • By VISA or MasterCard credit or debit card, with the amount charged at the time of purchase.

(Add other payment methods here.)

In this regard, the Company informs cardholders that it is responsible for transactions carried out through the online store. Such transactions are conducted on a secure page using SSL technology to ensure the secure transmission of data.

10.-Validity of Offers

The products offered through the Service and their prices shall remain available for purchase while they are displayed in the online catalogue.

In any event, the Company reserves the right to make any changes it deems appropriate to the Service and may update its functions according to market developments.

Prices displayed on the website are indicative. The Company reserves the right to change prices without prior notice.

Despite periodic updates, prices displayed on the Service may contain errors. We will promptly correct any errors, but such errors shall not be binding on the Service.

11.- Disclaimer of Warranties and Liability

Except as expressly stated in these terms and conditions and to the extent permitted by law, the Company shall not be liable for damages of any kind arising from inaccuracies, incompleteness, outdated information, errors, or omissions contained in the Service.

Likewise, the Company does not guarantee the availability and continuity of the Service. Whenever possible, the Company will provide advance notice of any interruptions.

To the fullest extent permitted by law, the Company excludes any liability for damages arising from the lack of availability or continuity of the Service, including any failure to meet users’ expectations.

Similarly, the Company excludes liability for damages resulting from the use of the Service and its contents by users, customers, or professionals, or from the lack of truthfulness, validity, or authenticity of information provided by users about themselves.

In particular, the Company excludes liability for damages resulting from the impersonation of third parties by users through any form of communication carried out via the Service.

12.- Right of Withdrawal, Returns and Refunds

12.1.- Right of Withdrawal

All our products are made according to the user’s specifications or are clearly personalized. Therefore, the right of withdrawal shall not apply pursuant to Article 103(c) of Royal Legislative Decree 1/2007 of 16 November approving the revised text of the General Law for the Protection of Consumers and Users and other complementary laws.

(Use this paragraph if the products are handmade, customized, or made according to the customer’s specifications.)

As a user, you have a right of withdrawal within fourteen (14) days from the date on which you receive the requested product, in accordance with applicable regulations.

To exercise this right, you must complete and send the withdrawal form included in the Annex by email to info@asett.org.

(Use this clause instead of the previous one when products are not personalized and services have not yet begun.)

12.2.- Returns, Exchanges and Refunds

If a product arrives damaged or defective, the Company allows you to exchange it for a new one within thirty (30) calendar days from the date of receipt, free of charge.

Returned items must be carefully packaged and include the delivery note. To arrange a return, contact us at info@asett.org.

If return by regular mail is not possible, once the request has been confirmed, the carrier will contact you to arrange collection at no additional cost.

If, due to an error, you receive a product different from the one ordered, notify us at info@asett.org, and the correct product will be delivered while the incorrect one is collected, free of charge.

13.- Amendments and Severability

We may update these terms and conditions and the features and functions of the Service in the future. However, such changes will not adversely affect the quality of any specific service we have expressly agreed to provide.

We will inform you of changes by posting a notice in a prominent place on our website and/or by email.

Should any provision of these terms and conditions be declared wholly or partially invalid or unenforceable, such invalidity or unenforceability shall affect only that provision or the affected part thereof. The remaining provisions shall remain in full force and effect.

14.- Claims and Legal Actions

This Service is governed by Spanish law.

In order to simplify the resolution of civil disputes and reduce costs, we do not exclude the possibility of submitting disputes to an Equity Arbitration Court of the Chambers of Commerce and Industry.

Furthermore, in accordance with applicable regulations, the Company informs users of the existence of the European Online Dispute Resolution platform, which facilitates the out-of-court settlement of disputes arising from online contracts between consumers and service providers. The platform can be accessed at:

http://ec.europa.eu/odr

If the Service is contracted by a company, any disputes shall be subject to the jurisdiction of the courts of ####COURT_CITY####, in accordance with Spanish law.

15.- Contact

If you have any questions regarding these terms and conditions, please contact us:

Email: info@asett.org

Address: PASEO DE MIRACONCHA 48, 20007 DONOSTIA, Spain

ANNEX – Model Withdrawal Form

_____________________ (Name of the store or seller)
_____________________ (Tax Identification Number)
_____________________ (Address)
_____________________ (Email address)

I hereby notify you that I withdraw from the sales contract relating to the following goods/services:


signed with you on ___ / __________ / __________.

Customer Details (please complete in capital letters)

Full Name: ______________________________________________

Address: ________________________________________________

No. ______ Floor ______ Door ______

Postal Code: ___________________

Town/City: _____________________

Province: ______________________

Telephone: _____________________

Email: _________________________

This document shall only be effective within fourteen (14) calendar days from receipt of the product or, in the case of services, from the date of contracting.

Date: ______________________

Signature:

When you send us the withdrawal form, you agree that we collect and process your personal data as set out in our Privacy Policy. We collect such data in order to process your request as a customer, the legal basis being the contractual relationship. In any case, you may exercise your rights of access, rectification, erasure, restriction of processing, objection, and data portability by postal mail or email, as indicated in our Privacy Policy.